Frequently Asked Questions
What types of products do you sell?
We offer a wide range of electronics and accessories including smartphones, tablets, smartwatches, earbuds, chargers, and gaming devices
Q: Is COD (Cash on Delivery) available?
Yes, we offer COD.
Q: How long does it take for my items to arrive?
Delivery typically takes 2 to 3 business days, though it may vary depending on demand and location.
Q: Is shipping really free?
Yes, shipping is completely free across the KSA.
Q: Do you offer refunds or returns if I face an issue with the product?
Yes if you receive a product that is incorrect, faulty, broken, or damaged, you are eligible for a free replacement within 30 days of delivery. To initiate a replacement, please share a video of the issue with our customer support within 7 days. After that, charges may apply. For more details, please refer to our Replacement Policy.
Q: Who should I contact if there’s an issue with my order?
If you experience any issue with your product, you can reach directly our customer support WhatsApp Number they will assist you arrange the collection if needed or if you need any assistance, please contact us at info@technydol.com .
Q: When will I receive a tracking number?
When you confirm your order, we will dispatch it and share the tracking number on your WhatsApp.
Q: Will I get a confirmation after placing my order?
Yes, you will get order confirmation on your WhatsApp after placing the order. If you don’t receive within 12 hours, please contact us.
Q: What payment methods do you accept?
We accept Cash on delivery throughout the KSA.
Q: Is shopping on this site safe and secure?
Absolutely! All purchases made through our site are completely safe and secure.
Q: How can I cancel my order?
To cancel your order, email your order number to info@technydol.com within 12 hours of placing it.