Frequently Asked Questions
What types of products do you sell?
We offer a wide range of electronics and accessories including smartphones, tablets, smartwatches, earbuds, chargers, and gaming devices
Q: Is COD (Cash on Delivery) available?
Yes, we offer COD.
Q: How long does it take for my items to arrive?
Delivery typically takes 2 to 3 business days, though it may vary depending on demand and location.
Q: Is shipping really free?
Yes, shipping is completely free across the KSA.
Q: Do you offer refunds or returns if I face an issue with the product?
Yes if you receive a product that is incorrect, faulty, broken, or damaged, you are eligible for a free replacement within 30 days of delivery. To initiate a replacement, please share a video of the issue with our customer support within 7 days. After that, charges may apply. For more details, please refer to our Replacement Policy.
Q: Who should I contact if there’s an issue with my order?
If you experience any issue with your product, you can reach directly our customer support WhatsApp Number printed on your parcel 📦 they will assist you arrange the collection if needed or if you need any assistance, please contact us at info@technydol.com .
Q: When will I receive a tracking number?
When you confirm your order, we will dispatch it and share the tracking number on your WhatsApp.
Q: Will I get a confirmation after placing my order?
Yes, you will get order confirmation on your WhatsApp after placing the order. If you don’t receive within 12 hours, please contact us.
Q: What payment methods do you accept?
We accept Cash on delivery throughout the KSA.
Q: Is shopping on this site safe and secure?
Absolutely! All purchases made through our site are completely safe and secure.
Q: How can I cancel my order?
To cancel your order, email your order number to info@technydol.com within 12 hours of placing it.
